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Proactive Maintenance

preventing problems

Azure gives you access to premium Cloud-based software and security so you can work anywhere, anytime, on any device.

microsoft-azure-logo

 

 

Azure is Microsoft's Cloud Data Centre for Australia, in Australia.

Any data you store in Azure stays in Australia, under Australian Federal Government laws. Azure has introduced stringent levels of security controls to protect your data and its privacy. A Cloud-based solution, you only subscribe to the data services that your business needs with the freedom to scale up or down and pay-as-you-go.

Azure is perfect for:

IMPORTANT NOTE: Azure may not be ideal for organisations routinely accessing large data files (eg, engineering firms, graphic designers, etc). Easy connectivity to your data files is dependant on your Internet upload/download speeds. If you are unsure of the suitability of Azure or frustrated by slow Internet speeds call itro now for free technical advice.

As a Gold Certified Microsoft Partner, itro has both the industry knowledge and direct relationship with Microsoft to implement and customise Azure for your business.

Disaster Recovery

Have you ever thought how your business would operate through a disaster? Do you have robust backups that are fast to recover from? Is your backup data off-site? Do you stream your backups to the cloud throughout the day? In short, do you have a disaster recovery plan?

Businesses with comprehensive Disaster Recovery Plans continue to operate despite power or hardware failures, natural disasters or any other event that renders their IT systems inoperative or inaccessible. For example, a Disaster Recovery Plan is an essential aspect to have in the event of malware or data breach attacks.  itro has developed a range of exceptional business products and services, with options for Cloud or On-Premise. Whatever system you choose, we guarantee:

  1. your IT systems and data (files and email); and
  2. your ability to access them will be maintained should your office/s or devices be adversely affected by a disaster.

Having implemented Disaster Recovery Solutions for a range of clients in different industries we are confident we can implement and support a bullet proof data recovery system for your business.

Full page on Disaster Recovery

Data and Network Security

Emails and Internet access are two key ways a network or device’s security can be compromised. itro has a number of data and network security solutions available which will limit your exposure to data and network threats, including:

  • email filtering
  • anti-virus and SPAM filtering
  • monitoring internal Internet usage (downloads, website blocking, etc)
  • data access restrictions based on employee roles
  • install, maintain and upgrade network firewalls
  • SSL certificates.

Regular monitoring and updating of security hardware and software is required for any business wanting to maintain premium protection. itro’s engineers manage your security for you, alerting you to identified threats and proactively suggesting updates to protect your business.

Full page of Data and Network Security

Azure gives you access to premium Cloud-based software and security so you can work anywhere, anytime, on any device.

microsoft-azure-logo

 

 

Azure is Microsoft's Cloud Data Centre for Australia, in Australia.

Any data you store in Azure stays in Australia, under Australian Federal Government laws. Azure has introduced stringent levels of security controls to protect your data and its privacy. A Cloud-based solution, you only subscribe to the data services that your business needs with the freedom to scale up or down and pay-as-you-go.

Azure is perfect for:

IMPORTANT NOTE: Azure may not be ideal for organisations routinely accessing large data files (eg, engineering firms, graphic designers, etc). Easy connectivity to your data files is dependant on your Internet upload/download speeds. If you are unsure of the suitability of Azure or frustrated by slow Internet speeds call itro now for free technical advice.

As a Gold Certified Microsoft Partner, itro has both the industry knowledge and direct relationship with Microsoft to implement and customise Azure for your business.

Disaster Recovery

Have you ever thought how your business would operate through a disaster? Do you have robust backups that are fast to recover from? Is your backup data off-site? Do you stream your backups to the cloud throughout the day? In short, do you have a disaster recovery plan?

Businesses with comprehensive Disaster Recovery Plans continue to operate despite power or hardware failures, natural disasters or any other event that renders their IT systems inoperative or inaccessible. For example, a Disaster Recovery Plan is an essential aspect to have in the event of malware or data breach attacks. itro has developed a range of exceptional business products and services, with options for Cloud or On-Premise. Whatever system you choose, we guarantee:

  1. your IT systems and data (files and email); and
  2. your ability to access them will be maintained should your office/s or devices be adversely affected by a disaster.

Having implemented Disaster Recovery Solutions for a range of clients in different industries we are confident we can implement and support a bullet proof data recovery system for your business.

Full page on Disaster Recovery

Data and Network Security

Emails and Internet access are two key ways a network or device’s security can be compromised. itro has a number of data and network security solutions available which will limit your exposure to data and network threats, including:

  • email filtering
  • anti-virus and SPAM filtering
  • monitoring internal Internet usage (downloads, website blocking, etc)
  • data access restrictions based on employee roles
  • install, maintain and upgrade network firewalls
  • SSL certificates.

Regular monitoring and updating of security hardware and software is required for any business wanting to maintain premium protection. itro’s engineers manage your security for you, alerting you to identified threats and proactively suggesting updates to protect your business.

Full page of Data and Network Security

itro Connect NBN & Broadband

Internet for your business

itro can supply a full range of NBN and Broadband Internet connections that suit your business.

When you buy from itro, you get more than just a connection, you get the advantages of dealing with a provider who can provide full advice and support. We work for you to get your new connection working seamlessly with your office network making sure everything is working to its full potential. If there are support issues relating to the connection, these are dealt with for no further charge, all as part of your monthly connection fee.

Really, if itro provides your IT support, it just makes sense to have us provide and support your Internet connection as well.

One provider to care for your IT from end to end.

Contact us now to find out more!

itro Connect NBN & Broadband

Internet for your business

itro can supply a full range of NBN and Broadband Internet connections that suit your business.

When you buy from itro, you get more than just a connection, you get the advantages of dealing with a provider who can provide full advice and support. We work for you to get your new connection working seamlessly with your office network making sure everything is working to its full potential. If there are support issues relating to the connection, these are dealt with for no further charge, all as part of your monthly connection fee.

Really, if itro provides your IT support, it just makes sense to have us provide and support your Internet connection as well.

One provider to care for your IT from end to end.

Contact us now to find out more!

What level of service does your business need? Maintenance, urgent problem resolution?

itro understands every business has different needs, that’s why we offer you the flexibility to choose from 3 different IT Service Plans to suit your budget.

All itro service desk staff are qualified by Microsoft. So it doesn’t matter which IT Service Option or Plan you choose, the quality of service you get will be gold standard.

itro Service Plans / No locked-in support contracts

Miscellaneous costs

Add-on's

All prices are excluding GST and all site visits are a 1 hour minimum, followed by 30 minute intervals. Standard support hours are 7.30am – 6.30pm AEST.
(1) = Does not include support from our Senior Engineer team who are charged at $225 per hour.
(2) = Inclusive of support for Windows or Mac operating systems and commonly used applications. To be agreed upon at point of engagement.

Please note: Termination of an itro Support Plan requires a 60-day notice.

Enquire about our Support Plans

Please enter your details below and we will get back to you with more information on this support plan.
  • This field is for validation purposes and should be left unchanged.
Check out our itro news to keep informed with the latest technology updates and security alerts
Pricing and plans

What level of service does your business need? Maintenance, urgent problem resolution?

itro understands every business has different needs, that’s why we offer you the flexibility to choose from 3 different IT Service Plans to suit your budget.

All itro service desk staff are qualified by Microsoft. So it doesn’t matter which IT Service Option or Plan you choose, the quality of service you get will be gold standard.

itro Service Plans / No locked-in support contracts

Miscellaneous costs

Add-on's

All prices are excluding GST and all site visits are a 1 hour minimum, followed by 30 minute intervals. Standard support hours are 7.30am – 6.30pm AEST.
(1) = Does not include support from our Senior Engineer team who are charged at $225 per hour.
(2) = Inclusive of support for Windows or Mac operating systems and commonly used applications. To be agreed upon at point of engagement.

Please note: Termination of an itro Support Plan requires a 60-day notice.

Enquire about our Support Plans

Please enter your details below and we will get back to you with more information on this support plan.
  • This field is for validation purposes and should be left unchanged.
Check out our itro news to keep informed with the latest technology updates and security alerts
Pricing and plans