Operating since 1999, itro has successfully partnered with hundreds of businesses to deliver and manage customised IT solutions and services with our friendly and highly skilled support team.
itro is a Melbourne based company that provides IT support to businesses, specialising in Microsoft products and cloud-based systems. Our goal is to find the best IT solutions to fit your organisation whilst providing exceptional customer service.
Our Team of Microsoft Certified Engineers are driven by their passion for innovation and technology, are customer focused and love a challenge. They have direct contact with Microsoft, which gives them the most up-to-date knowledge of Microsoft products and services so we can help you get the most out of your IT systems.
At itro we believe in the importance of giving back to our community. We have a history of philanthropic support for causes we are passionate about including mental health, cancer research, and motor neuron disease. itro provides professional services on a low fee or no fee basis to a number of not for profit organisations which includes one of Australia’s largest medical research fundraisers, Victoria’s largest indigenous community health organisation, several educational facilities, and a prominent Melbourne animal shelter.
itro is proud to be a long-standing member of the Microsoft Partner Network with numerous GOLD and SILVER level competencies. Gold competencies demonstrate best-in-class capability and Silver competencies represent consistent capability, expertise, and commitment within a specific Microsoft solution area.
By choosing itro to provider your IT Support, you are choosing a team of Microsoft Certified Professionals (MCPs) who have a demonstrated level of technical expertise and the proven ability to deliver solutions featuring Microsoft products. All MCPs must pass certification exams developed by Microsoft to ensure they are across the latest in Microsoft technologies.
Because we are a Microsoft Partner, our team have access to 24 x 7 x 365 access to Microsoft and their resources so we can provide first-class IT support to your business.
Cyber-attacks are becoming more sophisticated and SMBs are more vulnerable than ever before. According to the National Cyber Security Alliance, the reason why this stat is so high is because small businesses are easy targets. Don’t let this scare you! We are Gold Partners with WatchGuard to bring you advanced security solutions that will keep malware at bay:
Threat Detection and Response correlates network and endpoint security events with enterprise-grade threat intelligence to detect, prioritize and enable immediate action against malware attacks. Host Ransomware Prevention is a feature that stays with your laptop no matter where you go, blocking malicious threats.
Advanced Persistent Threats (APT) Blocker uses an award-winning next-generation sandbox to detect and stop the most sophisticated attacks such as ransomware, zero-day threats, and other advanced malware.
detect – deter – respond
itro Mail Scan is powered by MailGuard that operates as a fully-cloud based solution hosted on Microsoft Azure! Content and context of mail packages are proactively scanned and filtered as they get delivered to your company’s email server, ensuring all mail is protected from malware, viruses, bots and unknown future variants before being delivered to individual mailboxes.
itro is a long-standing partner with Webroot. Webroot maximizes your security, cuts bandwidth utilization, reduces resource loads on PCs, and also shrinks cybersecurity disk space use. All the while, its centralized console streamlines management, saving you time and money on administration of your endpoint devices; while the agent itself automatically remediates infections.
Equally important to its functionality, Webroot protection provides you with enterprise-level security without requiring on-site enterprise-level security expertise. Small and medium-sized businesses report not only significantly better infection statistics since deploying Webroot solutions. Also, save 50% or more money than with their previous solutions.