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How can we best help you right now?

To speak to an engineer directly, please call itro’s Service Desk on 1300 10 3000.

Attention itro clients:

Click on itro's Customer Portal button to log new issues, review and manage your existing cases.

Remotely connect an itro engineer to your device:

Please click on the screen icon when asked by itro engineer to enable us to remotely access to your device

WARNING: itro engineers usually gain remote access to client devices using our RMM agents. For rare times a device does not have an itro RMM agent installed, we will ask you to click on this screen icon. However, always be cautious about giving remote access/control of your devices to someone you do not know, or someone who calls you from an unknown local, international or mobile number. And NEVER give out your login details or passwords. If you have any doubts as to a caller's authenticity, hang up and call itro Service directly on 1300 10 3000.

Local Support

96 Stephenson Street,
Cremorne, VIC 3121

Support Hours

Monday to Friday, 7:30am to 5:30pm (AEST) excluding Victorian Public holidays.


Out of hours support available on request.


via Gwynne Street, Cremorne