Everything you need is right here!

Everything you need to get our help is right here!

If you would rather speak to an engineer directly, please call your Service Desk now on 1300 10 3000. Thank you.


Log Your Support Case

Use the below link to create your new Support Case directly into our systems.

Thank you for alerting us to the issue. We will work to fix it as quickly as possible.

Get Your Remote Support Link

Please use the below link to download itro’s agent to your device so we can remotely access your desktop.


Important: If you would like to escalate this case, or any existing case, please send an email to support@itro.com.au with its unique Support Case number in the Subject Line or body text so we can help you as quickly as possible.

Windows and MAC TeamViewer

Local Support

96 Stephenson Street,
Cremorne, VIC 3121

Support Hours

Monday to Friday, 7:30am to 5:30pm (AEST) excluding Victorian Public holidays.


Out of hours support available on request.


via Gwynne Street, Cremorne