Plan Pricing

Support plans at competitive prices

As your Managed Services Provider (MSP), our responsibility is to proactively keep your office working and your team cyber safe for an agreed monthly fee

No one likes getting unexpected bills, and we don’t like passing them on. By joining one of itro’s managed services Support Plans, you can reduce or remove your risk to unexpected bills. We don’t see ourselves as an IT company: we’re a customer service company that manages and protects IT for our clients.

We want to partner with you if you value straightforward advice and support. Our first step in building a respectful partnership is sharing our Support Plan pricing and comparison matrix here so you know exactly what you will get from itro’s managed IT services.

Our managed plans are perfect for small to medium businesses and Firms who want a proactive and honest partnership with their MSP

You won’t be locked into a fixed term contract – we want you to stay with us because you love our service, not because you are contractually trapped. Our engineers will help guide you past the confusion of fear tactics, overpriced services, complex contracts and technical jargon of IT Providers to give your team the IT support, tools and cyber security they need.

We promote non-proprietary, scalable solutions that give you the flexibility to deal with unforeseen changes and keep your team and infrastructure cyber safe as we manage your IT for you.

You can choose from two Support Plans

itro Advanced
- $ 90 per month, per endpoint*
- Intermediate Security Level with Some Bill Fluctuation.
  Shared Management of IT Risk
  - Endpoint Monitoring
  - Reporting
  - Antivirus
  - Service Desk Remote Support
  - Security Patching
  - Backup Monitoring
  - Backup Issues/ Security Patching Issues
  - Advanced Firewall Monitoring
  - itro DNS Protect
- Enquire Now

itro Ultimate
- $ 120 per month, per endpoint*
- Set Bills with No Extra Cost.
  We Fully Manage Your IT Risk
  - Endpoint Monitoring
  - Reporting
  - Antivirus
  - Service Desk Remote Support
  - Security Patching
  - Backup Monitoring
  - Backup Issues/ Security Patching Issues
  - Advanced Firewall Monitoring
  - itro DNS Protect
  - On-site Support
  - On-site Routine Visits
  - Annual Training Session
  - Annual External Vulnerability Scan
- Enquire Now

*Prices do not include GST.

View our Terms & Conditions for a full list of what is included in our Support Plans.

Self-Managed IT Support for IT Departments

itro Self-Serve is a Support Plan designed specifically for in-house IT Managers with limited resources. We provide you with a fully managed service, becoming your ‘silent partner’ and giving you the tools and documentation you need to support you through unplanned events, peak operational periods, or your team’s transition to becoming self-sufficient. Our job is to always make you look good, and ensure you retain full ownership and transferal rights of your systems and data.

itro Self-Serve is an invitation only offering

As your back-up MSP we rely on access to your internal systems to document them and your ability to openly communicate your objectives as much as you rely on our promise to always make you and your team look good! To learn more please contact [email protected] for more information.